Refund and Cancellation Policy

At Book Dubai Yacht, we value our customers and strive to provide a smooth and fair booking experience. This Refund and Cancellation Policy applies to all yacht rental bookings made through our website www.bookdubaiyacht.com , unless a specific refund or cancellation policy is explicitly mentioned on the yacht’s details page. In such cases, the policy listed on the yacht’s details page will take precedence.

All cancellations must be submitted to us in writing and will take effect on the date we receive your written notice (via email or contact form). Cancellation charges are applied based on the time remaining before the scheduled booking date, as outlined below:

28 Days Before the Event: 100% refund

21 Days Before the Event: 75% refund

14 Days Before the Event: 50% refund

7 Days Before the Event: 25% refund

Within 7 Days of the Event: No refund

Please note, if you cancel your booking less than 45 days before the scheduled date, your deposit will be forfeited.

For your safety, the Captain reserves the right to cancel or reschedule a charter due to unsafe or extreme weather conditions. If the cruise must be cut short due to weather changes, Book Dubai Yacht will issue a credit for the unused portion of the time that can be applied to a future booking. If the return occurs within one hour of the scheduled end time, the trip will be considered completed and no refund or reschedule will be provided.

In case the trip is canceled entirely due to unfavorable weather, you may reschedule your booking at no additional cost. However, no monetary refund will be issued for weather-related cancellations.

If you wish to reschedule your booking for personal reasons, a rescheduling fee of AED 150 will apply. Requests to reschedule must be made at least 7 days before the original booking date.

For any questions regarding refunds, cancellations, or rescheduling requests, please get in touch with us at: Email: info@bookdubaiyacht.com